- Buyers use approved routes, such as the Health and Social Care Apps DPS and G-Cloud.
- Assurance checks like DTAC and data protection apply.
- Start with a small, measured pilot.
- Involve families and frontline staff from the start.
What routes do buyers use?
| Route | Run by | Used for |
|---|---|---|
| Health and Social Care Apps DPS | NHS London Procurement Partnership | Condition-specific apps and web platforms |
| G-Cloud 14 | Crown Commercial Service | Cloud software and services |
| Direct award or quotes | The organisation | Small purchases within its own rules |
Sources: NHS LPP and Crown Commercial Service.12
What checks are involved?
For health settings, DTAC is the baseline for digital health technologies, alongside data protection and security checks.3 See What is DTAC?
How should a pilot run?
- Define the need: for example, reducing distress at appointments for autistic children.
- Choose a small group of staff and families.
- Agree measures: family feedback, staff time, missed appointments.
- Set a fixed period, like 8 to 12 weeks.
- Decide next steps based on results.
What can we do next?
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